Unit 4 distinction 2

Earn while you study Have you written lots of lecture summaries or notes? In addition to observation sheets and witness statements from employers video evidence may also be used, self and peer evaluations, supporting notes, documentation etc but individual learners must be clearly identified, and supporting written evidence provided by the tutor.

This should include building rapport, establishing customer needs and expectations, showing product knowledge including some features and benefits, and demonstrating some skills to overcome objections and close the sale. Tutor evidence, peer and self-evaluation will support achievement of this criterion.

Gender roles are viewed as being learnt through socialisation. Learners must attempt to use all customer service skills listed in the unit content, although their success with some aspects might be limited.

Avoid resits With summaries written by fellow students, you are guaranteed to be properly prepared for your exams. At pass level there may still be areas for improvement.

It is asserted that men and women are not born with behavioural differences, despite their anatomical differences. Even though the cultural explanation seems to bear more weight, no research has as yet been able to prove that the biological aspect holds no influence on behavioural differences between men and women; on the contrary, links have been established between biology and behaviour.

Policies can respond to gender stereotype and traditional gender roles. For D2, learners will have provided a consistently high standard of customer service in different situations. Get better grades Thanks to the summaries written by fellow students specifically for your course and its modules, you will never miss a trick when it comes to your exams.

Policies respond to sex differences in areas to do with the physical body. The controversy is thus still ongoing and we are now hearing about an interaction between biology and culture as being the answer. It is considered natural for men to be more assertive and aggressive than women due to their higher level of testosterone.

At different times in history and in different societies, gender roles are different. The debate, however, is still open.

For P4 and M2, learners should demonstrate their skills in at least three situations, one of these being in writing paper-based or electronicone face-to-face and one on the telephone.

Difficult to change we are born male or female Can be changed since gender identity is determined by society. Then you will be refunded for the entire amount, as Stuvia credit. With their assistance, you can become well prepared and can avoid having to retake exams.

For M3, they must demonstrate effective selling skills and show good product knowledge to highlight relevant features and benefits, and bring the sale to an effective close, overcoming objections. Biologically determined or socially-constructed?

Industry relevant documentation must be completed for one of the situations in P4, for example a lost property report form or customer service report. The scientists adopting the biological explanation usually consider the behavioural differences between men and women as being linked to hormones and brain differences.

No generic book summaries, but the specific content you need to ace your exams. Researches are still being made to settle the question. Learners will have communicated appropriately and demonstrated the full range of customer service skills across the evidence as a whole.

Throughout history and across cultures, sex differences exist. Payments are handled through a secure TLS-Connection so your information is always well protected. They will have demonstrated knowledge of products or procedures when dealing with an enquiry, providing information etc.

They rather learn, as from an early age, that because they belong to a particular sex, they must behave in a specific way. However, these explanations have been widely criticised and it is difficult to make any conclusive observation from animal experiments that can be applied to human beings.

Your fellow students know exactly where the pitfalls lie and what the key elements will be to your success in that module. There could also be a summative statement regarding the quality of that performance.

Therefore, following this line of thinking, it is believed that differences in behaviours are fixed in biology.TOC Unit 2.

TOC Unit 3. TOC Unit 4. Overview. Learning Objectives. has drawn the distinction between them. He suggested that the word ‘sex' be used to refer to the physical differences between men and women, while the term ‘gender' be used in connection to the behaviour and cultural practices of men and women.

Unit 4 : D2

Distinction. Unit 4: Business Communication Unit code: H// QCF Level 3: BTEC National Credit value: 10 2 Unit content 1 Understand different types of business information Types of information: To achieve a distinction grade the evidence must show that, in addition to the pass and merit criteria, the learner is.

Unit 4 BTEC Level 3 Extended Diploma in Business - Business Communications - Overall Distinction

Jane Englebright, HCA's Chief Nursing Executive, recognizes 21 medical-surgical units with the Unit of Distinction Awards. Jane Englebright, HCA's Chief Nursing Executive, recognizes 21 medical-surgical units with the Unit of Distinction Awards.

Unit of Distinction: Celebrating Excellence in Nursing. 4 Carroll Orthopedic. Unit 1 Developing Effective Communication in Health and Social Care PASS 3 4/ MERIT 2 / DISTINCTION 1 P3 Explain factors that may influence communication and interpersonal interactions in health and social care environments – BARRIERS P4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions M2.

View Unit 4 Assignmt Mod 2 from HS at Kaplan University. HS Pharmacology Unit 4 Assignment Directions and Grading Rubric Applying Pharmacology Principles Unit outcome(s) addressed in 60%(5).

Customer Service - Unit 4 - Distinction - All Criteria Achieved

Oct 02,  · Pearson BTEC Business, Unit 4 Management and Operation, a guideline how to score Distinction in assignment work.

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Unit 4 distinction 2
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